Securysat Privacy Policy
1. General
This Privacy Policy applies to the personal data (hereinafter, the “Data”) we collect from you to enable us to provide you with the products and services we offer.
We attach particular importance to the protection of your personal data, in accordance with the provisions of Regulation (E.U.) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as the Law of 30 July 2018 on the protection of individuals with regard to the processing of personal data.
By using our solution or by communicating your Data to us when requesting information, commercial offers, directly or with our partners, you accept the practices described in this Privacy Policy. If you do not accept the provisions of this policy, please do not use our solution and do not communicate your Data to us. In this case, you agree not to benefit from all the services and other advantages offered by VIASAT CONNECT.
2. Contact details
- Processor of the Data collected through our solution and for the purposes described below.
- Sub-processor of the Data collected by VIASAT CONNECT on behalf of our Clients.
3. What data do we collect, for what purpose and on what legal basis?
It is the Data that you communicate to us on the one hand directly or through the SECURYSAT solution and on the other hand through cookies deposited by us or more generally by third party services.
We will only use the Data in the context of the processing purposes described below.
3.1. Data processing carried out as Data Controller
3.1.1. Registration and creation of a user account
The purpose of this processing is to allow us to register you, to verify your identity and to create and manage a user account in order to benefit from our services.
The categories of personal data processed in the context of this processing are: your identification data (surname, first name, company name and address), your contact data (email address and telephone number), your electronic identification data (login, password), your connection data (logs, IP address, browser version, etc.), your language preferences.
The legal basis for this processing is the performance of a contract.
We keep your Data for as long as your registration is effective.
3.1.2. Maintenance of user accounts
The purpose of this processing is to enable us to manage your user account, to ensure security and reliability, to prevent fraud and abuse of our services, to manage requests from data subjects and to provide user support.
The categories of personal data processed in the context of this treatment are: your identification data (name, first name, company name and address), your contact data (email address and telephone number), your electronic identification data (login, password), your connection data (logs, IP address, browser version, etc.), your language preferences.
The legal basis for this processing is the performance of the contract.
We keep your Data for as long as your registration is effective.
3.1.3. Personalised use of the Service
The purpose of this processing is to personalise the use of the Service when you configure your account settings.
The Data processed are the following: account preferences, information related to your account.
The legal basis for this processing is the performance of the contract.
The Data are kept for as long as you use our services.
3.1.4. Support
The purpose of this processing is to provide support related to the Service, answer questions and process requests.
The Data processed are the following: account information, content of the request.
The legal basis for this processing is the performance of the contract.
The Data are kept for as long as you use our services.
3.1.5. Ensuring the quality of the Service
The purpose of this processing is to provide you with a quality Service adapted to your needs.
The Data processed are the following: account information, content of the request.
The legal basis for this processing is our legitimate interest.
The Data are kept for as long as you use our services.
3.2. Data processing as a subcontractor
We process your Data on behalf of our Clients and in accordance with their instructions in the context of the services we provide to them. In doing so, we act as a Data processor. Our client acts as the data controller.
In this respect, we comply with the applicable regulations on the protection of personal data and assist you in exercising your rights as a data subject.
For more information on the implementation of these processing operations and in particular on how long the Data are kept, we refer you to the privacy policies of our Clients and to the service contracts binding us to them.
The categories of processing and personal data for which we act as a processor are as follows :
- Management and maintenance of the vehicle fleet: identification and contact data of the driving personnel; vehicle data; field data as defined in our General Terms and Conditions; electronic identification data; login data.
- Fleet personnel management: identification and contact data of the operating personnel; vehicle data; field data as defined in our General Terms and Conditions; electronic identification data; login data.
- Asset management: identification and contact data of the navigation personnel; vehicle data; terrain data as defined in our General Terms and Conditions; electronic identification data; login data.
- POI management: identification data of the navigating personnel; terrain data as defined in our General Terms and Conditions; electronic identification data; login data.
- Decoding of DDD files from tachographs: identification and contact data of the navigation personnel; vehicle data; terrain data as defined in our General Terms and Conditions; electronic identification data; login data.
3.3. Cookie management
Our solutions use cookies.
A cookie is a small file distributed with the pages of an application and stored by the browser on the hard drive of your computer, tablet or phone. The information it contains can be sent back to the website’s servers during a subsequent visit and thus allow the author of this website to track the activity of the Internet user.
It should be noted that behind the term “cookies” we also consider any other technical tracking process such as “scripts” in general. A script is a piece of programming code used to make an application work interactively. Finally, “web beacons” or “web beacons” or “social media cookies” are also cookies.
Cookies are used to personalise content and to provide the functionality that is necessary for an application to function properly, such as remembering a language choice. Some cookies may be placed or controlled by third parties (partners or subcontractors) for marketing targeting purposes.
3.3.1. Technical cookies ("Necessary" or "Preferred")
We use certain cookies to remember your settings and preferences, such as your chosen language. These cookies are necessary for the application to function properly and cannot be disabled without affecting the proper functioning of the application. These types of cookies and similar technologies do not allow us to collect any Data that could identify you.
The legal basis for this processing is our legitimate interest.
3.3.2. Statistical cookies
We use them to analyse and improve the performance of the application. We use tools that collect, for example, your IP address when you log in, the date and time you access the application, the pages you visit, the features you use, the type of browser you use, the platform and/or the operating system you use.
The legal basis for this processing is our legitimate interest.
For more information on the cookies we use, you can visit the following link : https://www.viasatconnect.be/en/cookie-management/
4. How long do we keep your data?
We keep your Terrain Data for the period of time defined by our Clients, who are responsible for the processing. Otherwise, this period is set at three months.
Your Identification and Contact Data are kept for the duration of the service contract.
Your Connection Data are kept for a period of twelve months.
At the end of these retention periods, we make every effort to ensure that your Data are rendered inaccessible.
5. To whom may your Data be disclosed?
Your Data may be passed on, for the above-mentioned purposes, on the one hand to dealers belonging to the VIASAT CONNECT group and who market SECURYSAT solutions and, on the other hand, to dealers not belonging to the VIASAT CONNECT group and who market SECURYSAT solutions.
In the course of providing our services, in particular in order to enable the solution to function n, we may have to subcontract, in whole or in part, some of our missions to technical subcontractors who are bound to us by contracts.
The main subcontractors likely to be involved in the processing of data collected through the Securysat solution are :
- Amazon Web Services EMEA SARL (AWS), Ireland
- TELTONIKA TELEMATICS UAB, Lithuania
- MAPON AS, Estonia
- TELE2 Sverige AB, Sweden
VIASAT CONNECT requires its subcontractors to comply with the Data Protection legislation and to present sufficient guarantees regarding the implementation of appropriate technical and organisational measures, so that the processing meets the requirements of the applicable Data Protection legislation and guarantees the protection of your rights.
We do not sell or otherwise disclose the Data we collect about you to third parties.
In some circumstances, our website and applications may provide you with plugins from various social networks. If you choose to interact with a social network site such as Facebook, LinkedIn or Twitter, your activity on our site or through our applications will also be accessible on that social network. Please read the privacy policies of these social networks for detailed information about the collection and transfer of personal information, your rights and how you can obtain a satisfactory data privacy setting.
6. What are your rights?
- Right of access: you have the right to have confirmation that your Data are being processed, to have access at any time and free of charge to your Data and to obtain a copy of your Data.
- Right to rectification: you have the right to demand that your incorrect Data be corrected, that your incomplete Data be completed and that your inappropriate or no longer necessary Data be deleted. We would like to point out that you are obliged to check the accuracy of the Data you provide at any time.
- Right to erasure: if you no longer wish your Data to be processed and you qualify for the right to erasure, we will delete your Data from our database.
- Right to portability: where appropriate, you will also have the right to the portability of your Data in accordance with applicable data protection legislation.
- Right to object: you have the right to object to the use of your Data when the processing is based on the legitimate interest of VIASAT CONNECT.
- Right to restriction of processing: finally, you have the right to obtain from VIASATCONNECT the limitation of the processing of your Data, in accordance with the applicable Data protection legislation.
7. How to assert your rights?
By contacting our Data Protection Officer (DPO) by email at dpo@viasatconnect.be or by post at:
GDPR Agency
Chemin du Cyclotron, 6
1348 Louvain-la-Neuve
Belgium
8. What happens in case of a dispute?
If you believe that we are in breach of any of our legal and/or contractual obligations, please contact us by email at dpo@viasatconnect.be. We will make every effort to follow up with you as soon as possible.
Any claim, complaint or grievance shall be addressed to the VIASAT CONNECT head office.
If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority.
The Belgian supervisory authority is :
DATA PROTECTION AUTHORITY
Rue de la Presse 35
1000 Brussels
Belgium
Mail : contact@apd-gba.be
9. Information about children
As a general rule, we do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from children under the age of 13, we will take steps to delete the information as soon as possible, unless we are required to retain it by applicable law.
If, however, we do collect information from children under the age of 13, we will obtain the consent of the holder of parental responsibility for that child before using his or her personal information.
10. Links to other websites and services
Our sites may contain links to third party sites, and some of our services give you access to third party services (such as social networks).
We have no control over how third party sites and services handle your personal information. We do not review third party sites and services, and we are not responsible for these third party sites and services or their privacy practices. Please read the privacy statements of any third party sites or services you access from our sites or services.
11. Security
12. Limitation of liability clause
VIASAT CONNECT’s liability shall be limited to direct damage, to the exclusion of any indirect damage. VIASAT CONNECT may never be held liable for damages deemed to be indirect, such as, but not limited to, loss of Data, financial or commercial loss, loss of profits, increased overheads, disruption of planning.
Furthermore, VIASAT CONNECT shall not be liable for any damage resulting from illegitimate manipulation of the Data by third parties (theft of Data, viruses, phishing or other computer crimes).
We would also like to point out that the links to the Website may contain hyperlinks and other references to other websites that we do not manage or control and to which these provisions do not apply. We are not responsible for the content of these websites or for the offers, products and services they provide. We therefore recommend that you carefully read the privacy policy of each website you visit, as this policy may differ from this one.